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  • After placing an order, you will receive a call within 48 hours to confirm your order. You will receive a follow-up call to schedule your installation
  • Installation lead times are typically 10-14 days from purchase


While we are prepared to do most of the work, we do ask for a few things to be completed prior to arrival.

  • Build site should be within 6″ of level
  • Our structures are installed on-site. Fences are not a problem as long as you have a 3′ gate with clear access to the build site
  • We require at least 3′ of clearance around and above the building site
  • If electrical power is not available within 100’ of installation site, a fee of $75 will be required for generator rental.
  • Visit our FAQ’s page for more information


  • You’ll receive a phone call the morning of the scheduled installation and delivery date
  • An installer will review the work order before installation begins


  • Most pergolas and pavilions can be installed in one day (larger sizes may take two days)
  • Your installer will review your structure with you before departing. Any final questions you have can also be answered at this time
  • It’s time to invite your friends over for a glass of wine


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